Lead Technical Project Manager

We Power the Magic!” That’s our motto at Disney Experiences Technology (DXT). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney Cruise Line, Aulani, A Disney Resort & Spa, Disney Vacation Club, Storyliving, and Adventures by Disney. 

The DXT team is responsible for digital and physical Guest and Crew experiences for all technology and digital-led initiatives. 

As a Lead Technical Project Manager, you will oversee the full lifecycle of large-scale projects, ensuring successful delivery from initiation through completion. This position reports to the Manager of Technology Project Management.  

Responsibilities  

Strategic Program & Project Leadership  

• Lead high-priority, multi-site strategic programs and cross-functional projects through the full delivery lifecycle, ensuring timely and on-budget delivery.  

• Collaborate with engineering teams (Software Engineers, Product Managers, Architects, and leadership) to establish scalable processes that drive success and efficiency across program areas.  

• Guide and support junior technical project managers throughout the project lifecycle.  

• Partner with business leaders and stakeholders to align engineering efforts with program goals.  

Agile & Operational Excellence  

• Define, optimize, and manage Agile ceremonies and processes at the team-of-teams level.  

• Maintain accurate project documentation including scope, RAID logs, plans, and budgets.  

Financial & Resource Management  

• Reconcile actuals, adjust forecasts, and communicate budget updates and billing changes to leadership.  

• Align resource capacity with project plans and collaborate with managers to balance workload and budget. 

Risk, Issue & Scope Management  

• Anticipate and mitigate risks; manage scope changes and assess impact on timelines and budgets.  

• Communicate risks, issues, and solutions transparently to stakeholders.  

Stakeholder Engagement & Reporting  

• Lead stakeholder coordination and ensure alignment on goals and timelines.  

• Own communication plans, manage expectations, and deliver weekly updates, dashboards, and executive presentations.  

Qualifications 

• 7+ years of technical project/program management experience working with technical teams developing enterprise class solutions  

• Bachelor's Degree and/or equivalent relevant experience. 

• General understanding of APIs, services, database technologies, technologist roles and responsibilities, capabilities & platform dependencies, software development lifecycle, engineering and/or product development  

• Influence and negotiation, communication, professional maturity & organizational savvy, relationship building, dependency mapping  

• Hands-on experience with practices such as Agile, Waterfall and Hybrid as well as extensive experience with pragmatic blending of styles to facilitate collaboration and delivery  

• Strong ability to interpret and navigate architectural and technical aspects of complex projects and familiarity with Agile technical practices, DevOps and testing concepts (CI/CD, TDD) 

• Highly organized with exceptional time management and attention to detail  

• Proven experience managing large-scale budgets and financial oversight  

• Tools & Technologies:  

• Office Productivity: Microsoft Office Suite, Keynote, Smartsheet  

• Project Management: MyPPM (Clarity), MyJira  

• Reporting & Analytics: Power BI  

Preferred Qualifications  

• Technical project management experience in Commerce or a related field  

• Project Management Professional (PMP) Certification  

• Agile Certifications ie CSM; ACP; CPO; SAFe; LeSS