Senior Asset Protection Analyst
Jetzt bewerben Später bewerben Job ID 10084259 Standort Glendale, Kalifornien, USA Veröffentlichungsdatum 08/04/2024 Unternehmen The Walt Disney Company (Corporate)Job-Zusammenfassung:
About the Role & Team
The Walt Disney Company (TWDC) Global Security, Asset Protection & Risk Team is responsible for programs related to safeguarding people, assets, and brands within Disney’s Retail businesses (i.e., Stores, eCommerce, Wholesale, Licensing, Games, Publishing, etc.). The Asset Protection team supports incident mitigation, workplace security, profit protection, crisis management and investigations in the Retail environment.
We are a dynamic fast-paced team, and we are hiring for a Senior Asset Protection Analyst to join our team in Glendale, CA!
In this role, your responsibilities will include AP operating systems administration including POS exception reporting, investigations, case management (enterprise database, prosecution, restitution, etc.), Key Performance Indicators, and related analysis for Retail Commercialization business units across TWDC. This role will report into the Asset Protection Manager – Global Reporting, Analytics and Systems.
Do you want to be a part of an innovative team and culture? If you're ready for an opportunity of a lifetime, we'd like to hear from you!
What You Will Do
- Develop proactive, analytical approach to Asset Protection issues by monitoring shrink data, KPI’s, risk/incident reports and supporting mitigation.
- Generate reports and insights to support decision-making processes and improve overall asset protection.
- Drive department internal/external investigation efforts through exception reporting systems to include investigation initiation, resolution and monthly reporting.
- Maintain integrity of the AP Database and Case Management systems.
- Continually review AP programs to quantify and analyze AP results (i.e. Mitigated Fraud, Exception Reporting, Case Statistics, Shrink Analysis, etc.).
- Aid with administering monthly global KPI, AP Activity and DCP snapshot reporting.
- Identify POS theft trends; recommend/support implementation of strategies to detect and mitigate losses.
- Conduct audits of high-risk transactions for fraud and operational exceptions
- Minimum Control Standards POS Exception Reporting – investigation of specifically identified reports related to high-risk transactions and case development.
- Investigative trend analysis – analyze and identify trending including external theft (suspicious refund/ORC program), reseller, abusive guest and policy related incidents and escalate to Field and Home Base Teams
- Omni Channel Exception Reporting - develop additional exception reports related to E-commerce to Brick & Mortar refund abuse, resellers, etc.
- Maintain department restitution program and provide results through monthly reporting.
- Assist with analysis and implementation of POS updates, system enhancements and new project rollouts.
- Implement predictive analysis reporting related to high Shrink locations and trends.
- Implement special projects in a highly effective manner with results that drive the DCP mission.
- Assist with related training on AP Tools and Systems.
- Cultivate a sense of collaboration throughout the DCP organization.
- Maintain the highest level of Guest Service both internally and externally.
Required Qualifications & Skills
- 3+ years of Asset Protection or Analytics related experience required with multi-unit specialty retailer.
- Attention to detail with a high degree of accuracy.
- Strong people and multi-project management skills.
- Flexibility to adapt to a fast paced and evolving environment.
- Proficient in MS Office Suite
Education
- Equivalent experience or Bachelor’s degree preferred.
Additional Information
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits
#DisneySecurity
The hiring range for this position in Glendale, CA is $84,500.00 - $113,300.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Über The Walt Disney Company (Corporate):
Bei Disney Corporate erleben Sie, wie die Unternehmen hinter den starken Marken des Konzerns gemeinsam das innovativste, weitreichendste und am meisten bewunderte Entertainment-Unternehmen der Welt schaffen. Als Mitglied eines Konzernteams arbeiten Sie mit Weltklasse-Führungskräften zusammen, die mit innovativen Strategien dafür sorgen, dass The Walt Disney Company ihren Spitzenplatz in der Unterhaltungsbranche behält. Mischen Sie sich unter andere innovative Köpfe und helfen Sie den besten Geschichtenerzählern der Welt, unvergessliche Erinnerungen für Millionen von Familien rund um den Globus zu kreieren.
Über The Walt Disney Company:
Die Walt Disney Company ist zusammen mit ihren Tochtergesellschaften und verbundenen Unternehmen ein führendes, diversifiziertes internationales Familienunterhaltungs- und Medienunternehmen mit folgenden Geschäftsbereichen: Disney Entertainment, ESPN sowie Disney Experiences. Von seinen bescheidenen Anfängen als Zeichentrickfilmstudio in den 1920er Jahren bis zu seiner aktuellen Vorreiterrolle in der Unterhaltungsindustrie trägt Disney stolz sein Erbe weiter und bietet Geschichten und Erlebnisse von Weltklasse, die alle Familienmitglieder bezaubern. Disneys Geschichten, Figuren und Abenteuer erreichen Verbraucher und Gäste aus allen Teilen der Welt. Gemeinsam schaffen unsere Mitarbeiter und Darsteller aus Niederlassungen in über 40 Ländern der Welt Unterhaltungserlebnisse, die sowohl auf globaler Ebene als auch im heimischen Umfeld begeistern.
Diese Position ist bei Disney Worldwide Services, Inc., das Teil eines Geschäftssegments ist, das wir The Walt Disney Company (Corporate) nennen.
Disney Worldwide Services, Inc. ist ein Arbeitgeber, der sich für Chancengleichheit einsetzt. Die Beschäftigungsmöglichkeit von Bewerbern wird ohne Berücksichtigung von Rasse, Hautfarbe, Religion, Geschlecht, nationaler Herkunft, sexueller Orientierung, Geschlechtsidentität, Behinderung oder geschütztem Veteranenstatus in Betracht gezogen. Disney fördert eine Unternehmenskultur, in der die Ideen und Entscheidungen aller Mitarbeiter uns helfen, zu wachsen, zu innovieren, die besten Geschichten zu schreiben und in einer sich schnell verändernden Welt wichtig zu sein.