Retail Supervisor, Disney Theatrical
Jetzt bewerben Später bewerben Job ID 10116521 Standort London, Vereinigtes Königreich Veröffentlichungsdatum 17/03/2025 Unternehmen The Walt Disney Company (EMEA)Job-Zusammenfassung:
Job Summary
The Retail Supervisor supports the Management Team by participating in the day-today operations of the business, ensuring that every Guest has the best Disney experience possible. This is done through consistent exceptional Guest service, development of the sales team, maintenance of visual standards as well as compliance with established policies and procedures. Serves as Leader on Duty shifts, maintaining consistency in management approach and driving sales, standards and service to meet requirements. Works as an active part of the Management Team through effective and timely communication, analysis of performance and sales trends; and supports through organisation and creativity.
Responsibilities:
- Partner with management colleagues in managing day-to-day sales floor and back office operations.
- Work both independently and as a part of the management team to drive results, set standards & manage staff, working towards the achievement of shared goals of the business.
- To act as Duty, Primary or Secondary Manager when scheduled, carrying out the responsibilities & duties of those roles; whilst working on own responsibilities, delegated tasks and towards shared goals.
- Strengthens others through consistent coaching and feedback while driving productivity and morale of the team. Sets and communicates sales goals. Holds self and others accountable to high performance standards and collates accurate sales information using tools provided.
- Demonstrates commitment to equality, diversity and inclusion in all actions.
- Supports Core Values of “People, Experience, Revenue and Brand”, through inspiring communication, integrity and passion.
- Prioritises “Teamwork, Enjoyment, Efficiency and Results” in all work.
- Considers impact of actions on individual, team and the organization.
- Takes a proactive role in maintaining Disney brand standards.
- Achieve financial and productivity goals, as agreed with the management team, through appropriate actions and use of Guest service behaviours.
- Work proactively and positively towards individual and team goals, including sales targets, promotion goals and group incentives.
- Ownership of own areas of responsibility, effectively supporting the daily operations and goals of management team
- Sets priorities and manage time effectively and efficiently.
Basic Qualifications:
- Previous experience in Retail
- Passion for interacting with Guests of all ages.
- Attention to detail and ability to prioritise Guests and tasks.
- Time management and organisational skills.
- Success in working in a team environment.
- Proven ability to create a positive work environment.
- Excellent communication skills.
- Ability to listen to feedback and take constructive action
- Proficient in Excel and Outlook
Preferred Qualifications:
Additional responsibilities and duties will be assigned based on the needs of the business.
Additional Information:
Shifts are usually 8 hours, Monday through Sunday. However, shift lengths will vary depending on the needs of the business. Shift times will vary based on performance schedule and operation needs.
Shifts can start as early as 9am and finish as late as 11pm and are allocated based on the needs of the business. All staff need to be available for day times, evenings and weekends.
Über The Walt Disney Company (EMEA):
Disney EMEA hat sich zum Ziel gesetzt, mit einem Team von über 6.000 Mitarbeitern, die in 59 Märkten mit Niederlassungen in 29 Ländern tätig sind, das Wachstum, die Innovation und die Affinität zur Marke in einer Vielzahl von Ländern zu fördern.
Über The Walt Disney Company:
Die Walt Disney Company ist zusammen mit ihren Tochtergesellschaften und verbundenen Unternehmen ein führendes, diversifiziertes internationales Familienunterhaltungs- und Medienunternehmen mit folgenden Geschäftsbereichen: Disney Entertainment, ESPN sowie Disney Experiences. Von seinen bescheidenen Anfängen als Zeichentrickfilmstudio in den 1920er Jahren bis zu seiner aktuellen Vorreiterrolle in der Unterhaltungsindustrie trägt Disney stolz sein Erbe weiter und bietet Geschichten und Erlebnisse von Weltklasse, die alle Familienmitglieder bezaubern. Disneys Geschichten, Figuren und Abenteuer erreichen Verbraucher und Gäste aus allen Teilen der Welt. Gemeinsam schaffen unsere Mitarbeiter und Darsteller aus Niederlassungen in über 40 Ländern der Welt Unterhaltungserlebnisse, die sowohl auf globaler Ebene als auch im heimischen Umfeld begeistern.
Diese Position ist bei The Walt Disney Company Limited, das Teil eines Geschäftssegments ist, das wir The Walt Disney Company (EMEA) nennen.
The Walt Disney Company Limited bietet als Arbeitgeber Chancengleichheit. Alter, ethnische Zugehörigkeit, Hautfarbe, Religion oder Weltanschauung, Geschlecht, Nationalität oder Herkunft aus einem bestimmten Land, sexuelle Orientierung, Geschlechtsangleichung, Familienstand, Behinderung, Schwangerschaft oder Mutterschaft von Bewerbern fließen nicht in die Entscheidung über die Vergabe einer Stelle mit ein. Disney fördert eine Unternehmenskultur, in der die Ideen und Entscheidungen aller Mitarbeiter uns helfen, zu wachsen, zu innovieren, die besten Geschichten zu schreiben und in einer sich schnell verändernden Welt wichtig zu sein.