Supervisor, DTC Content Fulfilment
Jetzt bewerben Später bewerben Job ID 10148070 Standort London, Vereinigtes Königreich Veröffentlichungsdatum 26/05/2026 Unternehmen Disney Entertainment and ESPN Product & TechnologyJob-Zusammenfassung:
About the Role & Team
Working within a dedicated team, the AMP Supervisor is responsible for the delivery of high‑quality, value‑for‑money TV and Feature Art & Metadata assets to Disney’s Direct‑to‑Consumer (DTC) platforms. The role focuses on the end‑to‑end operational management of legal approvals, creation, and servicing of Art & Metadata materials in line with Disney’s requirements and standards.
Partnering closely with global internal teams and external vendors, the AMP Supervisor must be able to effectively multi‑task and remain calm under pressure, reflecting the high‑profile nature of the content and the volume of work managed. The role also has responsibility for supporting and coaching AMP Coordinators, acting as the first point of contact for day‑to‑day tasks, guidance, and queries, while ensuring strong customer focus, clear communication, creative thinking and collaborative ways of working.
This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.
Values
You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.
What You Will Do
Artwork and Metadata Management
- Oversee the creation and delivery of artwork and metadata to the Disney+ platform.
- Help maintain, design, and establish workflows for the delivery of artwork and metadata for Disney+ Originals, acquisitions, library content, and week‑to‑week titles.
- Be responsible for ingesting assets into Disney+, including live artwork and metadata refreshes via AMP.
- Partner with vendors and teams across EMEA, CEE, and MENA to oversee localisation and delivery of assets into Disney systems.
- Conduct artwork QC reviews and manage feedback for artwork assets, ensuring high quality deliverables.
- Supervise the verification and fulfilment of artwork and metadata orders within Disney ordering systems.
- Resolve artwork and metadata delivery challenges, including asset correction and remediation.
- Be responsible for liaising with the US IP legal team, legally clearing local main titles for use in local territories.
- Provides first point of contact for AMP Coordinators to provide support and advice as needed
Other General Activities
- Provides coverage and support for other AMP Supervisors and the AMP Manager as needed
- Attend and contribute to team; departmental, vendor and Content Operations meetings.
- Coordinate representation of team within broader Company meetings as required.
- Work effectively with departmental colleagues and cross-functionally with other members of studio operations.
- Work with TWDC Accounts Payable to resolve Vendor billing issues.
- Develop and maintain strong working relationships with internal and external parties.
- Maintain a strong awareness of technical developments in the digital media space.
- Adhere to defined Content Operations business processes, taking opportunities to improve.
- Drive to continually develop knowledge of the product slate, media types and the territories, including customers & market dynamics.
- Provide training for colleagues as required.
- Ensure other Departments are familiar with our role, and how to access relevant information.
- Participate in systems testing and contribute suggestions for workflow and systems improvement.
- Provide holiday and sickness cover for colleagues under the ‘Buddy’ scheme.
Areas of Accountability
Accountable to DTC AMP Manager
Experience and Professional Qualifications Required
- Working knowledge of supply chain process
- Experience of delivering/packaging content to non-linear distribution
- Working knowledge of Adobe Suite, Microsoft Excel, Google Docs, Slack, Smartsheet, Airtable
- Basic knowledge of .xml
- Project coordination skills
- Excellent organizational and multi-tasking skills
- Critical thinking and problem-solving skills
- Excellent time management
- Ability to work effectively in a team setting
- Ability to work well under tight deadlines
Competencies Required
- Stays current on business issues, industry trends, and technological advances
- Interacts well with people who have different backgrounds and work styles
- Excellent communication and interpersonal skills.
- Listens and asks questions to ensure understanding.
- Conveys relevant information in a candid and timely manner
- Uses technology to facilitate better results
- Keeps commitments
- Ability to prioritise
- Demonstrates flexibility in response to changes
- Remains productive despite uncertainty
- Earns the trust and respect of colleagues, partners and customers
- Treats others with respect
- Supports productivity and morale of the team
Über Disney Entertainment and ESPN Product & Technology:
Bei Disney Entertainment and ESPN Product & Technology vereinen wir Fantasie und Innovation, um die Art und Weise neu zu erfinden, wie Menschen die beliebtesten Geschichten und Produkte der Welt erleben und mit ihnen interagieren. Unsere Arbeit ist vielfältig und anspruchsvoll. Wir schaffen erstaunliche Erlebnisse, transformieren die Zukunft der Medien und entwickeln Produkte und Plattformen, die Menschen überall mit den Geschichten und Sportarten verbinden, die sie lieben.
Disneys Fähigkeit, erstklassige Technologie mit einzigartiger Kreativität zu verbinden, macht uns einzigartig. Es ist der Mittelpunkt unserer Vergangenheit, Gegenwart und Zukunft. Wir sind Erzähler und Innovatoren. Kreative und Erbauer. Entertainer und Ingenieure.
Über The Walt Disney Company:
Die Walt Disney Company ist zusammen mit ihren Tochtergesellschaften und verbundenen Unternehmen ein führendes, diversifiziertes internationales Familienunterhaltungs- und Medienunternehmen mit folgenden Geschäftsbereichen: Disney Entertainment, ESPN sowie Disney Experiences. Von seinen bescheidenen Anfängen als Zeichentrickfilmstudio in den 1920er Jahren bis zu seiner aktuellen Vorreiterrolle in der Unterhaltungsindustrie trägt Disney stolz sein Erbe weiter und bietet Geschichten und Erlebnisse von Weltklasse, die alle Familienmitglieder bezaubern. Disneys Geschichten, Figuren und Abenteuer erreichen Verbraucher und Gäste aus allen Teilen der Welt. Gemeinsam schaffen unsere Mitarbeiter und Darsteller aus Niederlassungen in über 40 Ländern der Welt Unterhaltungserlebnisse, die sowohl auf globaler Ebene als auch im heimischen Umfeld begeistern.
Diese Position ist bei The Walt Disney Company Limited, das Teil eines Geschäftssegments ist, das wir Disney Entertainment and ESPN Product & Technology nennen.
The Walt Disney Company Limited bietet als Arbeitgeber Chancengleichheit. Alter, ethnische Zugehörigkeit, Hautfarbe, Religion oder Weltanschauung, Geschlecht, Nationalität oder Herkunft aus einem bestimmten Land, sexuelle Orientierung, Geschlechtsangleichung, Familienstand, Behinderung, Schwangerschaft oder Mutterschaft von Bewerbern fließen nicht in die Entscheidung über die Vergabe einer Stelle mit ein. Disney fördert eine Unternehmenskultur, in der die Ideen und Entscheidungen aller Mitarbeiter uns helfen, zu wachsen, zu innovieren, die besten Geschichten zu schreiben und in einer sich schnell verändernden Welt wichtig zu sein.