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The Walt Disney Company: Be Part of the Story

Be Part of the Story

Senior Manager Digital Guest Experience M/F - Permanent Contract

Jetzt bewerben Später bewerben Job-Kennung 770117BR Standort Marne-la-Vallée, Île-de-France, Frankreich Veröffentlichungsdatum 30/03/2021 Unternehmen Disneyland Paris

Job-Zusammenfassung:

The Digital team at Disneyland Paris (DLP) is responsible for the end-to-end, Guest experience for all digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business. The team is responsible for concept development, defining and executing these initiatives in collaboration with key partners.

The Senior Manager, Digital Guest Experience position will lead the Digital Guest Experience (DGE) team. The DGE team focuses on enhancing the holistic vacation journey by providing features that remove hassles and facilitate a seamless experience, allowing the Guest to maximize their vacation and memories. The Senior Manager will lead the strategic direction of our DGE platform by working closely with operations, design, analytics, engineers and executive teams to develop, launch & improve our DGE across various lines of businesses in order to grow business opportunities for DLP.


Your Missions?
  • Manage a team that leads all aspects of the digital Guest journey for Disneyland Paris
  • Define, lead, and execute a cohesive digital strategy related to a specific set of products, collaborating as needed across regions, product areas, and functions
  • Identify market opportunities, new areas for development, build business cases, and define product vision and strategy for digital eCommerce and experiences across all lines of business
  • Drive specific initiatives (commercial and experiential) to provide best-in-class digital products to our Guests, and use data/guest insight to iterate and improve
  • Accelerate our entrance and growth into new product verticals


The keys to your success?
  • 8+ years of experience working in product management
  • Ability to package, pitch and influence decision making
  • Ability to communicate and rally teams and individuals around a vision
  • Strong customer empathy and passion for building first-class experience for Disney guests
  • Data-driven decision making and history of instrumenting and interpreting A/B tests


The Disneyland Paris difference
  • A comprehensive integration session and a wide range of skill-development training options
  • Great career opportunities (internal promotion or horizontal mobility)
  • An exceptional, international and multicultural environment concentrated on a unique site

Ready to be part of a great human adventure? To join our Cast Members who share the same professional ambition: bring the magic of Disneyland Paris to life for the millions of visitors who come to our parks every year?
All you have to do is apply, we are ready to give you the opportunity to showcase your talent!

‘Disneyland Paris is committed to offer its Cast Members the most favorable working conditions for their professional development. As such, to guarantee greater flexibility, jobs that do not require on-site presence or access to applications and/or physical interactions, benefit from our ‘working from home’ policy with at least five days per month onsite.
For more information on employment at Disneyland Paris, visit careers.disneylandparis.com’



Über Disneyland Paris:

Disneyland® Paris ist ein Unternehmen, in dem Träume wirklich wahr werden. Hier arbeiten 17.000 Ensemblemitglieder in fast 500 operativen und unterstützenden Berufen, auf der Bühne oder im Backstage-Bereich. Ihre Mission: jedem Gast ein unvergessliches Disney-Erlebnis in unseren zwei Themenparks und unseren sieben Hotels sowie im Disney Village zu bieten. Die Leidenschaft und Begeisterung unserer Teams hat unser Unternehmen zum beliebtesten Reiseziel in Europa gemacht!

Über The Walt Disney Company:

Die Walt Disney Company ist zusammen mit ihren Tochtergesellschaften und verbundenen Unternehmen ein führender internationaler und diversifizierter Familienunterhaltungs und Medienkonzern mit folgenden Geschäftssegmenten: Media Networks, Parks and Resorts, Studio Entertainment, Consumer Products und Interactive Media. Von seinen bescheidenen Anfängen als Zeichentrickfilmstudio in den 1920er Jahren bis zu seiner aktuellen Vorreiterrolle in der Unterhaltungsindustrie trägt Disney stolz sein Erbe weiter und bietet Geschichten und Erlebnisse von Weltklasse, die alle Familienmitglieder bezaubern. Disneys Erzählungen, Figuren und Abenteuer erreichen Verbraucher und Gäste aus allen Ecken der Welt. Gemeinsam schaffen unsere Mitarbeiter und Darsteller aus Niederlassungen in über 40 Ländern Unterhaltungserlebnisse, die sowohl auf globaler als auch auf lokaler Ebene begeistern.

Diese Position ist bei EURO DISNEY ASSOCIES SAS, das Teil eines Geschäftsfelds ist, das wir Disneyland Paris nennen.

Jetzt bewerben Später bewerben
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