Traffic & Log Ops Administrator

Job-Zusammenfassung:

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally.

The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. 

Here are a few reasons why we think you’d love working here:

1. Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

2. Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. 

3. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Content Platforms & Operations

Content Platforms & Operations is responsible for the development and ongoing advancement of the technical and operational functions driving the worldwide distribution and monetization of Disney’s linear networks and theatrical content. This includes Disney’s media supply chain and storage, network and theatrical distribution operations, media localization, network transmission and origination, and more. The global team also plays a critical role as the primary collaboration point for Product & Technology with Disney’s EMEA, APAC, and LATAM regional business teams.

Job Summary:

• The Log Administrator is responsible for daily creating and updating program telecast schedules and their associated Television Network Broadcast logs for all linear network program feeds for the east, west and pacific regions
• Create, input and manage broadcast program schedule data (primary and secondary events) in the OnAir Traffic system, which feeds the automation and e-log systems.
• Oversight and accountability for accurately prepared telecast schedules as well as all critical operations, instructions and metadata appearing in the broadcast logs; provide support in the deadline pressure environment of the Woodlands and Bristol by overseeing the air updates and finalizing on-line traffic schedules feeding automation
• Input critical routing and channel switching information and instructions for all 3 regional feeds, special feeds, sectional and regionalized commercials and promotion; collaborate with the Woodlands and Resource Scheduling team to ensure accurate outgoing program feeds are directed to the correct destinations
• Coordination with various departments including but not limited to The Woodlands, Bristol, Media Strategy & Planning, Content Prep, Program Managers, Sales/ESPN Sales, Resource Scheduling, Affiliate Relations & Scheduling to ensure information in the OnAir system is correctly transmitted to the downstream mission critical systems (automation, VOD, AsRun files, etc.) relying on this data
• Work shift schedules, including weekends and holidays

Responsibilities and Duties of the Role:

• Frame accurately manipulate/prepare telecast (i.e. program) schedules in the integrated OnAir Traffic, Log & Billing application so that the direct BXF communication to the Cloud based automation system does not require manual intervention prior to air. 
• Ensure that events (primary and secondary) are correctly scheduled, the correct program media is applied, and that each program is adjusted frame accurately so that it ‘runs to time’ ensuring that resulting automation playlists execute without error. 
• The tasks related to the preparation of frame accurate schedule preparation are very detailed and must be performed in specific sequences. 
• This requires that other teams ‘feeding the supply chain of data’ (i.e. media content preparation, timing notes and information) be completed at specific times throughout the day.  Due to the fluid nature of these ‘supply chain’ workflows the Administrator must be able to independently react and appropriately adjust preparation procedures as operational and technical issues dictate.
• Must also be able to assess and react appropriately when encountering technical issues either within the OnAir or with the data interface with ABC elog and exports to automation. Will be responsible for ensuring close communication with the Woodlands and Bristol as the OnAir preparation and export processes change especially when close to air. 
• Schedule promotional content changes (i.e. promos, graphics) in OnAir during non-business hours or when Media Strategy & Planning scheduling personnel are not working.
• As new business requirements and supporting products, applications and technical integrations continue to be vetted and developed Administrators will assist various teams (i.e. IT support, vendor, Operations) with system tests and troubleshooting as needed.
• Part of the team that creates the daily TV Network Broadcast Schedule/Logs for all three time zone feeds (East, Mountain, and West) daily. 
• Input all pertinent information as well as air critical instructions (signal routing switches for air, server input sources and delay times) in the broadcast logs to ensure the correct air feed distribution to network affiliates. 
• Ensure data entered in OnAir is correctly represented in both the printed (limited) as well the ABC eLog (electronic Log) application. 
• The log preparation process requires the interpretation and understanding of a myriad of operational policies, so that they are correctly represented in the OnAir system, which feeds the Logs (i.e. ABC elog application).
• Because of the fluid nature of broadcast operations, they must be able to react and then appropriately deviate from SOPs almost on daily basis (including during non-business hours) as the programming, commercial, promo, and graphic content and control room/facilities scheduling changes dictate.
• Apply various system and broadcast related attributes (i.e.  live record indicators/instructions, reconcile indicator, v-chip, Net ID, etc.) to each telecast schedule so that all actionable downstream systems and applications execute correctly. 
• Responsible for determining, based on various ground rules and scenarios, and then applying accurate ‘start modes’ to each content event to ensure that the resulting automation playlists air correctly.
• They are required to coordinate on a daily basis with business partners who input data (i.e. formats, commercials and promotion) into the integrated OnAir Traffic Log and Billing system to ensure that the schedule information accurately episode/program formats as well as apply the appropriate operational related log information when late scheduling changes are made (i.e. Sectional/regional commercial and/or promo content) which could happen as late as hours before air.
• Regularly coordinate with Content Prep group regarding OnAir interaction with the media asset management system; with Resource Scheduling regarding routing and channel switching (how telecasts get to affiliates), Program, Schedules & Formats on telecast formats, with Media Manager on correct air versions of secondary promotional events, and other departments as necessary

Required Education, Experience/Skills/Training:

Basic Qualifications  

• A minimum of 2 years related experience in Media

• Must be computer literate with knowledge of Microsoft Office Suite  

• Must have clerical and data input experience.   

• Must be organized, detail oriented and self-motivated. 

• Must have strong interpersonal skills and capable of working effectively within a team environment and across multiple business platforms. 

• Must be capable of learning new system procedures/functions as they pertain to the needs of our business. 

• Must be capable of explaining oneself both verbally and in writing. 

• Ability to make decisions quickly and effectively under pressure. 

• Must have a willingness to adapt in an industry environment where change is inevitable. 

• nontraditional working hours required i.e. nights, weekends, holidays. 

Preferred Qualifications  

• Working knowledge of Broadcast Traffic related systems

Preferred Education 

• Bachelor’s degree in Media Communications, Television/Radio Broadcasting or equivalent media industry experience  

#DISNEYTECH

The hiring range for this position in New York is $55,800 to $88,400 and in California is $53,300 to $84,300 per year based on a 40 hour work week. The amount of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Weitere Informationen:

DISNEYTECH