General Manager-Disney's Vero Beach & Hilton Head Island Resorts
Jetzt bewerben Später bewerben Job ID 10143826 Standort Vero Beach, Florida, USA / Vero Beach South, Florida, USA Veröffentlichungsdatum 26/02/2026 Unternehmen Walt Disney World ResortJob-Zusammenfassung:
About the Role & Team
Leadership at Disney is unlike any other role in the world. Here, your experience and industry expertise are magnified through the creativity of the stories we tell, and the legacy of service excellence inspired by Walt Disney himself.
Within the Disney Resorts Collection, we look to our General Managers to be innovative Leaders and boundless thinkers who inspire our Cast to go beyond the industry standards to create uniquely Disney experiences for Guests who choose to stay within the magic. Surrounded by our amazing portfolio of stories, you have endless opportunities to create exceptional Guest experiences that create memories for multiple generations. You also have the privilege of guiding Front Office, Housekeeping, Recreation, Food & Beverage and Merchandise Cast Members through the chapters of their own personal career stories, curating and enabling hospitality skills that often transfer beyond the hotel roofline.
It might be seeing a commercial for a vacation at Walt Disney World, watching a trailer for a new movie, or even just seeing a child hold a Mickey Mouse plush – but when you work for Disney, you will experience many moments of pride and satisfaction knowing that you play a part in creating the magic of a brand that’s shined for over 100 years.
This position will report to the Regional General Manager of Resort Operations and supports Disney’s Vero Beach Resort and Disney’s Hilton Head Island Resort.
What You Will Do
Inspirational Team Leadership
- Provide strategic direction and operational leadership for a resort team, creating a passionate guest- and cast-centric style
- Lead and develop successful teams through performance goal setting and feedback while focusing on achieving operational, financial, creative, and business performance metrics
- Display commitment, enthusiasm, clarity, and sensitivity to the team's needs to ensure cast members are empowered, positive, and engaged
- Lead talent and succession planning across the team to develop diverse bench strength, recognizing critical roles and needs
Exceptional Guest Service
- Drive the resort experience by using strategic support partnerships and integration to provide a world-class hotel experience and level of service
- Proactively focus on anticipating the diverse needs of our global consumers and translating these needs into highly relevant and meaningful guest experiences
Business Results
- Embrace change as an opportunity to grow while cultivating skills of organizational change to help leaders and teams through transitions
- Provide inspiring leadership and direction for environment, conservation, safety, and social responsibility initiatives
- Create and maintain meaningful relationships in matrix organizational that drives needed business results in a collaborative manner
- Lead and support the resort in the achievement of financial and operational targets
Required Qualifications & Skills
- Minimum of 10+ years’ progressive leadership experience in hospitality or a related field
- Consistent track record driving change, innovation, and service excellence
- Leader who enables the overarching strategy and gets results through creative sensibilities, strong business insight, and critical thinking
- Demonstrated experience delivering operational excellence and leading businesses to strong financial performance
- Experience in a multicultural environment
- Demonstrated ability to inspire & drive passion and teamwork with a dedication to excellence
- Leader who recognizes, retains, and invests in the development of talent and the growth and satisfaction of the teams
- Ability to build and cultivate relationships with cross-functional partners and operate successfully in a matrix environment
- Ability to lead in a collaborative style as well as communicate in an engaging and impactful manner
- Demonstrated passion and dedication to diversity and inclusion including inviting varied perspectives, fostering an inclusive work environment, and supporting workforce diversity
- Ability to benchmark both internally and externally to achieve best practices
- Ability to travel between Disney’s Vero Beach Resort and Disney’s Hilton Head Island Resort as necessary
Preferred Qualifications
- Experience in the hospitality industry with a luxury brand/property
- Experience with leading multiple premium full and quick-service food & beverage locations, as well as social and group catering
- Advanced degree in hospitality or a related field, MBA, or technical/hospitality professional certification
Education
Bachelor’s degree in hospitality, business, or a related field or equivalent experience
Additional Information
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
Über Walt Disney World Resort:
Das Walt Disney World Resort hat bereits seit seiner Eröffnung im Jahr 1971 einen festen Platz in vielen Kindheits- und Familienerinnerungen. Heute besuchen Hunderte Millionen Gäste aus aller Welt diesen zauberhaften Ort, um einen Disney-Urlaub zu genießen. Mit seiner Kombination aus Kreativität, Innovation und Technologie entführt das Resort seine Gäste sowohl in klassische Disney-Geschichten als auch in neue Formen der Familienunterhaltung. Die Darsteller im Walt Disney World Resort schöpfen aus einem reichen Fundus der Erzählkunst und erwecken mit ihrer unübertroffenen Liebe zum Detail und ihrem erstklassigen Service für Gäste den Zauber von Disney zum Leben.
Über The Walt Disney Company:
Die Walt Disney Company ist zusammen mit ihren Tochtergesellschaften und verbundenen Unternehmen ein führendes, diversifiziertes internationales Familienunterhaltungs- und Medienunternehmen mit folgenden Geschäftsbereichen: Disney Entertainment, ESPN sowie Disney Experiences. Von seinen bescheidenen Anfängen als Zeichentrickfilmstudio in den 1920er Jahren bis zu seiner aktuellen Vorreiterrolle in der Unterhaltungsindustrie trägt Disney stolz sein Erbe weiter und bietet Geschichten und Erlebnisse von Weltklasse, die alle Familienmitglieder bezaubern. Disneys Geschichten, Figuren und Abenteuer erreichen Verbraucher und Gäste aus allen Teilen der Welt. Gemeinsam schaffen unsere Mitarbeiter und Darsteller aus Niederlassungen in über 40 Ländern der Welt Unterhaltungserlebnisse, die sowohl auf globaler Ebene als auch im heimischen Umfeld begeistern.
Diese Position ist bei Disney Vacation Club Management, LLC., das Teil eines Geschäftssegments ist, das wir Walt Disney World Resort nennen.
Disney Vacation Club Management, LLC. bietet als Arbeitgeber Chancengleichheit. Die Beurteilung der Möglichkeit der Beschäftigung von Bewerbern erfolgt unabhängig von ethnischer Zugehörigkeit, Religion, Hautfarbe, Geschlecht, sexueller Orientierung, Geschlechtsidentität, Geschlechtsausdruck, nationaler Herkunft, Abstammung, Alter, Familienstand, militärischem Status oder Veteranenstatus, Gesundheitszustand, genetischen Informationen oder einer Behinderung, oder anderer gemäß Bundes-, Landes- oder örtlichem Gesetz verbotener Merkmale. Disney fördert eine Unternehmenskultur, in der Ideen und Entscheidungen aller Personen uns dabei helfen, zu wachsen, innovativ zu sein, die besten Geschichten zu schreiben und in einer sich ständig weiterentwickelnden Welt von Bedeutung zu sein.